Today, building a customer-centric team is vital for exceptional experiences and business results. This white paper examines how unified communications and contact center solutions facilitate this goal, with key points including: The role of a robust customer-centric strategy and employee engagement in delivering superior customer experiences Connecting your call center with business communications to enhance first-call resolution and agent productivity Evaluating the value and ROI of a combined UCaaS and CCaaS solution, with a focus on cost savings and scalability Access the white paper to gain more insight into the current unified communications landscape and discover how you can drive success throughout your business.

AIはあらゆる場所で活用されています。企業の生産性とイノベーションを推進させるには、初期の開発や展開のみに終わらず、AIを運用する準備を整えている必要があります。HPEのテクノロジー、ソフトウェア、サービスを利用すれば、AIを確実に全社展開できます。HPEによる支援は以下のとおりです。

Many software providers build their applications by relying on open-source and commercial software components. In November 2022, open-source toolkit developers announced two high-severity vulnerabilities that affect all versions of OpenSSL 3.0.0 up to 3.0.6. Vulnerabilities like this will continue to occur. So how should organizations prepare? One of the most effective tools for finding and addressing such vulnerabilities, and keeping software secure, is the software bill of materials (SBOM).

The management of endpoints in professional IT environments has traditionally been a separate function from endpoint device security. The former involves device deployment, OS and application distribution/updating, and overall software/hardware life-cycle management. Ongoing support and help desk tasks are often associated tasks. The latter involves the deployment of endpoint security technologies. The ongoing management of the security environment, including policy enforcement, threat monitoring, and incident response are also associated duties.

The ecommerce industry is hugely important to India, and opportunities abound for existing and new players alike. But amid such a competitive landscape, it’s crucial for ecommerce organisations to deliver the best possible digital experiences to those making purchases online. The State of Ecommerce in India report provides insights into the current state of the market, as well as identifying opportunities to improve online shopping experiences. The report defines online shopping as the purchase of clothing, groceries, and household items. It’s based on a third-party survey conducted in June 2023 by YouGov of 2,008 consumers who use the internet for online shopping in India.

Explore the IDC Vendor Profile on datacenter services, where the rapid growth of this segment is driving innovation in AI-driven workloads, IT infrastructure, and secure cloud environments. This profile explores why datacenter services are outpacing the overall IT market, addressing the rising challenges of managing digital infrastructure complexity and cost. Enterprises are increasingly turning to third-party colocation providers as strategic partners to efficiently manage geographically dispersed digital infrastructure, connect with cloud and network providers, and peer with internet service providers. Key Takeaways: Understanding the accelerated growth of AI-driven workloads and datacenter services in the IT market. Strategies to mitigate the complexities and expenses of managing AI-driven digital infrastructure. The evolving role of colocation providers in optimizing digital infrastructure, including private cloud repatriation and multicloud networking. The impact of AI-driven workloads on enhancing secure cloud networking and datacenter services. Insights into sustainable practices: renewable power sources and efficient facility operations. Explore the IDC Vendor Profile to gain insights into navigating the evolving landscape of AI-driven workloads, IT infrastructure, and secure cloud environments with efficiency and resilience.

Today’s regulatory landscape is rapidly evolving and mastering property tax compliance has never been this critical for businesses. Companies are tasked with navigating a complex tax environment while at the same time concentrating on growing revenue, increasing sales, and broadening their customer bases. How can today’s tax professionals at businesses effectively manage these complexities? Aberdeen’s latest knowledge brief uncovers the strategies and technologies driving excellence in property tax compliance for businesses.

Businesses have evolved rapidly in recent years. With cloud applications and hybrid work, the way that work gets done has shifted dramatically. This evolution brings with it significant challenges for historical, castle-and-moat security architectures. Where organizations try to force-fit yesterday’s approach, security problems abound and precious resources are wasted. These outcomes are particularly detrimental for small to medium-sized organizations’ IT teams, which are tasked to do more with less while ensuring that the organization stays secure. Fortunately, zero trust security architectures are the answer to this challenge. With Zscaler, customers receive unparalleled security with superior economic value. Organizations leveraging the Zero Trust Exchange are able to address key use cases around:

   ● Stopping threats from infiltrating the enterprise

   ● Keeping data from being leaked or exfiltrated

   ● Securely enabling productive hybrid work

   ● And more Read this ebook to learn more.